Help Center & FAQ

Yes, absolutely! The 10% deposit is held securely by PartyHive. If you cancel your event up to 24 hours prior, it is refunded instantly (100% money back). If the performer cancels or fails to show up, you get an instant 100% refund as well.

Every listed profile goes through a strict 3-step KYC verification: Government photo ID check (Aadhaar), a live video KYC call to match the face with the profile photos, and a stage-skills check. We keep the platform 100% safe and real.

The remaining 90% booking fee is paid directly to the artist upon their arrival and confirmation at the event venue. You can pay them via Cash, UPI (PhonePe/GPay), or Bank Transfer.

Yes, our artists travel to all 24 cities in Bihar. However, travel allowance (TA) and accommodation must be provided by the host depending on the distance from the artist's home city.

You can book verified talent for Bollywood commercial shows, Bhojpuri folk/regional acts, Punjabi Tadka/Bhangra, Salsa, Contemporary, Classical fusion, and corporate anchoring/hosting.

Yes, we prioritize the safety of both artists and hosts. We perform client identity verification before bookings are finalized. Performers are expected to work in safe, respectful environments.

Yes! You can chat directly on WhatsApp to coordinate theme costumes and select specific playlists/choreographies for sangeet or corporate launches.

Refunds are processed back to your original payment account (UPI/Wallet/Bank) within 1 hour of canceling a booking (subject to the 24-hour cancellation window).

No, joining PartyHive as a performer is completely free. We do not charge registration fees. We hold client payments securely and release them immediately on arrival.

PartyHive specializes in connecting you with stage performers and anchors. While we do not provide equipment directly, we can recommend local partners for sound, DJ, and stage setup.